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Dispatch
- I will
endeavour to dispatch your bear within 3 working days from the receipt
of your order. If for any reason I
find I cannot dispatch within this time period I will notify you and at your
request cancel the order and refund your money in full.
Acceptance
- Once
a bear has been signed for at the delivery address it is no longer my
responsibility. I cannot be held responsible for delays in
delivery caused by any third party.
To obtain a refund for a bear that
arrives in a damaged condition you must return it to me using a Recorded
Delivery
service within 3 days of its receipt by you. I will reimburse the extra postage
costs you incur. If you do not inform me within 3 days I will
have no liability for items claimed to be damaged on delivery.
(This does not affect your
statutory rights).
Returns
- If
after purchasing a bear you decide it is not what you require
or expected then you can return it to me within 7 Days of its delivery
for a full refund as long as it is returned in its original condition. Returned
items should be sent via recorded delivery. This postage cost will
not be reimbursed unless you are returning a bear that is
damaged. I will only refund your money once I am in
receipt of the bear.
Replacement
- My
bears are handmade and / or unique so it may not be possible to
replace a damaged bear with an exact copy.
Contract
- A contract of sale between you and Albion Bears for any
items offered on the site will only commence after you
receive our confirmation email accepting your purchase.
Law
-
These
terms and conditions are governed and shall be interpreted in
accordance with the laws of England and Wales.
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