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About
Us - Albion Bears was started in early 2003 and is located
in Suffolk in the United Kingdom. All Albion bears are
designed and handmade by Suzanne. If you have any
questions, queries or commission requests please email them
to sue@albionbears.com
or write to me at 7
Weymouth Road, Ipswich IP4 5BB, Suffolk, United Kingdom.
 Making
a purchase - You can browse through the bears that are
currently for sale by looking in "The
Bears" section of the site. Use the "Adopt Me"
buttons to add any bear you want to your shopping basket.
After you have finished click on the "Checkout" link and you
will be taken to my online order form where you will need
to enter a few extra details and choose a payment method..
Please also read my full
Terms and Conditions of
sale.
 Credit
card payment - All credit card payments are handled via the
 secure
online payment system. This means that at no point during
your purchase do I
hold your credit card details myself.. If you don't
already have a PayPal account you will be asked to register
one during the payment process.
Lay
away scheme - UK customers you may choose to use my lay away
scheme to allow you to purchase a bear in 3 equal monthly
instalments. Your bear will be sent to you on receipt
of your final payment. More information on this scheme
is available on request to
sue@albionbears.com
 Delivery
- Delivery is free to UK customers (someone with a UK postal
address). For international customers I add an additional
shipping charge based on the weight, destination and
delivery method. For more details see our
Delivery section.
Guarantee
- If you are not entirely satisfied with your bear you may
return it for a full refund so long as it's returned to me
within 7 days of receipt by you and is returned in its
original condition. See my
Returns policy for more
details.
Suitability
- My bears are made using many traditional materials and
techniques. This makes them unsuitable for children
under the age of 14. |
